Here is more information about the warranty:

I offer a warranty on the programme as getting going can feel really hard, and your subconscious will make up a huge number of highly plausible excuses as to why the status quo should be maintained - no matter how uncomfortable, it actually is.

Taking action tends to be rewarding in itself.As we know, overcoming addiction is a battle against yourself. The side of you that wants more is armed with a desire for a better life, and the side of you that wants to remain stuck has two key weapons - procrastination and fear. 

We deal a lot with fear as we go through the programme. 

Procrastination and indecision is something which tends to be faced alone, but having an investment to hold you accountable really helps you push through this.

It's OK to not feel 100% done when you get to the end of the 7 modules - the 100 day follow up is designed to support you through the inevitable challenges that come up on this journey.Of course there will be tough moments - if there weren't you would have achieved your goals already!

What the warranty is:

• Reassurance: Takes a 'hurdle' away by enabling you to focus fully on the modules without worry.
• Covers the 7 modules: by moving on to the 100 day email programme or joining the Facebook group(s), the warranty no longer applies.
• An incentive: This is a big incentive to commit, and do the programme - if you have invested, then make it work for you.

What the warranty isn't:

• 'Try before you buy': The programme is for people who are serious about making a change. If you are not sure whether you want to embrace a change to your drinking, then do not proceed as 'changing your mind' or 'can't be bothered' is not covered.
• 'No-questions asked': You have to DO the 7 modules as laid out, including logging your learning (you will be asked for this in event of a claim as it helps us continually improve the programme)

Claim process:

If you have completed the 7 modules as described above, and not activated the 100 day email programme or applied to join the Facebook groups, then send your full learning reflections* to warranty@soberinseven.com with as much background as you can. This will be checked and processed by my bookkeeper. Refunds can take several days to be processed by the payment processor.

*pictures of your written notes are acceptable if you haven't filled in the online learning forms

Checklist:

• Learning reflections attached: If you have used the website to log your learning, let us know, otherwise attach your notes - photos are fine.
• All modules completed as outlined: One per day, for a week, completed in full
• Only the 7 modules accessed: You have not activated the 100 day email programme or applied to join one of the Facebook groups

Any refunds not covered by this policy are at the sole discretion of the Sober in Seven team and will be subject to an admin fee of 20%. (Min. £15)